Your First Visit

You’ve taken the first step towards having your best possible oral health. We're happy to welcome you to our dental office. 

Please have these items ready before your first visit:

  1. Print and fill out the Medical and Dental History and New Patient Information forms and bring them to your appointment.

  2. Your dental insurance provider, the group/provider #, and the certificate/ID #, if you have dental insurance.

  3. Dental records and x-rays from your previous dental office if you have visited them within the last year. A simple call to the previous office to have them send us your records is often all it takes. Or, we can contact your previous office for you.

Scheduling Policy

To change or cancel an appointment, we require 2 business days advance notice and you must speak directly with our staff.

Changes and cancellations are NOT accepted by email or voicemail. 

Our fee for missed appointments is $100/hour.

Thank you for understanding that we have a busy schedule and work very hard to accommodate all of our patients’ needs, including emergencies.

A change to our schedule without sufficient notice means that other patients are not seen as promptly.

Your First Visit

What to expect at your first visit:

  • A review of your medical history, medications, and allergies, to determine the links between your overall health and your dental condition, and to ensure that dental procedures are safe and healthy for you.

  • Your dentist completes a comprehensive examination of the orofacial structures. This includes an examination of the head and neck structures including lymph nodes, muscles of mastication, and salivary glands, as well as a TMJ (jaw joint) assessment. An intraoral soft tissue examination allows us to check for oral pathologies and abnormalities. Finally, we examine how your teeth come together and examine each tooth thoroughly.

  • Your dental hygienist completes a periodontal evaluation (a check-up of your gums and jaw bone health) which includes a full mouth probing and assessment of overall gum health.

  • Your hygienist will proceed with a thorough dental cleaning, which will involve the use of hand instruments to remove tartar, ultrasonic instruments to remove tenacious tartar, and a polish of your teeth back to their natural smoothness. Laser therapy is used to lower bacterial counts within the gum pockets. Depending on the severity of build-up and the complexity of your needs, more than one appointment may be necessary to complete the cleaning.

  • Your dentist will discuss the findings of the comprehensive examination with you, discuss potential issues, and your options for addressing them. You and your dentist work together to formulate a treatment plan that works for you.

  • Your hygienist will review recommendations for a dental cleaning schedule and how to effectively take care of your teeth at home.

  • Your visit ends when we have completed the day’s planned treatment, your questions are answered, and your next visit is booked.

  • We never apply topical fluoride.

Why is a comprehensive examination necessary? I just want one tooth looked at!

A complete exam is absolutely vital for us to help you with forming a “big picture” plan that helps you achieve overall health while respecting your finances.

We want to do what’s best for your overall health of body, mind, and spirit, not just for a single tooth.

Rest assured, we will always address your main concerns, listen to you, and respect your wishes.

visiting usJeffrey Ma